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Privacy Policy

Cross-border payments

FXinity Pay (“we”, “our”, “us”), trading under APFX SIA (Latvia, reg. no. 40203642964), respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Who We Are

FXinity Pay is a payment and currency exchange platform operated by APFX SIA, Memeles street 38b, Marupe, Latvia, LV-2167.
Our partner, Ebury Partners Belgium NV/SA, is authorised and regulated by the National Bank of Belgium as a Payment Institution (reg. no. 0681.746.187).

For privacy-related questions, please contact us at:
[email protected]

2. Information We Collect

We may collect the following types of data:

  • Personal identification data (name, surname, date of birth, address, email, phone number)
  • Business information (company name, registration number, VAT number, address)
  • Financial information (bank account details, transaction data, payment preferences)
  • Technical data (IP address, browser type, cookies, usage data when visiting our website)
  • Compliance/KYC information (identity verification documents, proof of address, corporate ownership documents as required by law).

3. How We Use Your Data

We process your personal data for:

  • Providing and operating our services (account creation, payments, FX conversions)
  • Regulatory compliance (anti-money laundering, fraud prevention, KYC obligations)
  • Customer support and communication
  • Improving our platform and services
  • Marketing communications (if you have given consent)

4. Legal Basis for Processing

We process your personal data on the following grounds:

  • To perform a contract with you
  • To comply with legal obligations (AML, financial regulations)
  • Legitimate business interests (service improvement, fraud prevention)
  • Your consent (marketing, cookies, newsletters)

5. Data Sharing

We may share your information with:

  • Our regulated payment partners (Ebury Partners Belgium NV/SA)
  • Regulatory and supervisory authorities when required by law
  • Trusted service providers (IT, cloud hosting, KYC verification tools)
  • Professional advisers (legal, accounting, compliance)

We never sell your personal data to third parties.

6. International Transfers

Your data may be transferred outside the European Economic Area (EEA). In such cases, we ensure appropriate safeguards (such as Standard Contractual Clauses).

7. Data Retention

We keep your data only as long as necessary to:

  • Provide services to you
  • Fulfil regulatory/legal obligations (typically 5–10 years for financial data)

8. Your Rights

Under the GDPR, you have the right to:

  • Access your data
  • Request correction or deletion
  • Restrict processing
  • Object to processing
  • Data portability
  • Withdraw consent (where applicable)
  • File a complaint with the Latvian Data State Inspectorate or your local data authority.

9. Security

We implement technical and organisational measures to protect your data against loss, misuse, unauthorised access, disclosure, or alteration.

10. Contact

For questions, please contact us:
[email protected]
Memeles street 38b, Marupe, Latvia, LV-2167